...And you may ask yourself - What is that beautiful house? And you may ask yourself - Where does that highway go? And you may ask yourself - Am I right? ...am I wrong? And you may tell yourself - My God!...what have I done? (Talking Heads, 1980)

Nine years ago Mark and I set off on a journey. It was a journey that would embed the children of China into our hearts forever and teach us that God's plan is WAY better than our plan. It has been a journey into faith, obedience and abundant blessings. Over the past nine years we have seen God's hand at work in our lives as we traveled through the wilderness in search of His plan for our lives upon this earth. In April of this year God revealed the next chapter of the Lucas story. Join us as we embark once again on another leg in this Marvelous expedition.
11.25.2009

Rule #9

At our house, we have a list of family rules listed on the refrigerator. Rule #9 is Use your Brain.
The girls have heard this one a lot and i think that it should be a life strategy more than just a family rule. One of my biggest pet peeves is people who don't use common sense & logic.

Here is a basic Economics quiz to help illustrate this point (this is completely hypothetical, of course)
Say a very important international transaction is taking place. A certain number of documents needs to be cabled from one office to another office before the transaction can be finalized. Office A forgets to send one of the documents. Office B cannot sign off on the documents until all of the documents are received. Office A and B both work for the same large international corporation. Office C cannot authorize shipment until they have received notification (A5) from Office B.

Utilizing rule #9 - what would be the most logical thing for Office B to do?

a) notify Office A asap that a document is missing and please resend the cable
b) do nothing and wait for Office A to notice they didn't send it
c) tell the end user to contact Office A and go to lunch

If you chose answer A - you probably passed Business 101. If you chose b or c, you probably have a career ahead of you at Office A or B.

Question #2 (again utilizing rule #9)
The end user contacts Office A and notifies them that all of the required documents did not reach their intended destination at Office B. You politely ask that they re-cable the missing document so that the transaction can be finalized and the product will reach the end user in a more timely manner . What is the most appropriate answer?

a) Of course! I am so sorry this happened. Please forgive us.
b) I wish I could, but I was in the middle of updating my Facebook status.
c) Ma'am, you are not authorized to request that - it needs to be requested from Office B.

If you picked 'c' - welcome to my life.
Stay tuned for more exciting drama in the story of Mikey's homecoming.

4 comments:

bugs parents said...

Oh, no - how awful! I hope it's all straightened out soon.

November 29, 2009 at 7:40 PM  
Melanie & David said...

I am hopeful to see an update with some resolution of this scenario! I know this is a purely hypothetical situation but what a bunch of peabrains.
What does Office B say if you contact them to tell that they need to request that Office A send them the needed materials?

November 30, 2009 at 11:54 AM  
Andrea said...

This REALLY is getting to be ridiculous.......
I DO NOT look forward to the I800..PFSSST!

November 30, 2009 at 2:19 PM  
April said...

Have you heard anything yet?

December 1, 2009 at 8:23 AM  

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